Returns & Refunds policy
Refund Policy
No Returns or Exchanges
We do not accept returns or exchanges. For any return-related inquiries, feel free to contact us at WhatsApp.
Damages and Issues
Please inspect your order upon delivery. If your item is defective, damaged, or if you received the wrong product, contact us immediately so we can assess the issue and resolve it.
Exceptions / Non-Returnable Items
We only accept returns for damaged products or incorrect sizes sent due to our error. For questions or concerns about specific items, please get in touch with us.
Shipping Costs
The customer will bear the shipping and return shipping charges in case an item is returned or exchanged.
Refunds
Once we receive and inspect your returned item, we will notify you regarding approval. If approved, your refund will be processed within 10 business days and credited to your original payment method.
Please note that your bank or credit card provider may require additional time to process and post the refund. If more than 15 business days have passed since your refund approval, contact us at WhatsApp.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail swayamenterprisessm@gmail.com